All our inflatables are designed for use by children of up to 65kgs and should not be used by children over the age of 14 (Not applicable to our range of adult castles)

No food drinks or chewing gum to be allowed on or near the Inflatable. This will avoid choking and any unnecessary cleaning charges.

All shoes, glasses, jewellery, badges must be removed before using Inflatables.

No face paints, party poppers, coloured streamers or silly string to be used either on or near the Inflatable. Failure to adhere may result in a cleaning charge of £20.00

No smoking or barbecues near Inflatables at any time.

Climbing, hanging or sitting on walls is dangerous and must not be allowed at any time, some of our inflatables are designed to have low walls for supervision purposes, on these types of inflatables this rule is exceptionally important, especially when the castle is erected on hard surfaces.

Two responsible adults must supervise the Inflatable at all times, If not adhered to and in the event an accident does occur you may be liable under your own insurance.

Always ensure that the Inflatable is not overcrowded, and limit numbers according to the age, size and stature of children using it. Try to avoid large and small children from using it at the same time as this can only lead to accidents, For further information or supervision advise visit our Health & Safety pages at www.bouncingsmiles.co.uk .

Ensure that children are not pushing, colliding, fighting or behaving in a manner likely to injure or cause distress to others.

No pets, toys or sharp instruments are allowed on or near the Inflatable under any circumstances.

Do not allow anyone to be on the Inflatable during inflation or deflation as this can be extremely dangerous.

If the Inflatable is not being used for any part of the day or adequate supervision is not available, please ensure that all children are well away from the castle and that the fan is switched off at the mains, never walk away from a bouncy castle until it has fully deflated as small children can be caught up inside, this can lead to suffocation.

Do not allow anyone to bounce on the front safety step as a child could easily bounce off the inflatable and get hurt. The step is there to assist users in getting on or off only. This rule is the most common rule to be broken and is potentially the most dangerous to be ignored, please be aware of this when supervising.

Ensure that no one with a history of back or neck problems or who suffers from a heart complaint uses the Inflatable or anyone who is feeling unwell or suffering the effects of alcohol or drugs & Pregnant women may not use any equipment at anytime, In the event that someone is injured, Remove all other children from the unit as safely & as smoothly as possible and DO NOT move the individual, leave the inflatable switched on and dial 999 immediately for advise.

Ensure that Children are not attempting somersaults and are clothed appropriately, i.e., No sharp zips or shoes, please ensure that all items are removed from pockets prior to bouncing as sharp objects can pierce the inflatable and cause injury to a child.

Ensure that an area of 6 feet (2 meters) around the unit is completely clear and ensure the area in which the castle is to be erected is completely swept of debris & that all washing lines, children’s toys and especially Dog droppings, before our arrival.

The Inflatable should not be used if it becomes wet on the jumping area. If no shower cover is fitted, and, in the event of rain, the unit should not be used.

In the event of heavy rain, it is strongly recommended that the Inflatable be switched off. Any wetness, including bubbling (which is normal) can be dried with a towel.

In the event that the fan stops working, ensure all users get off the inflatable immediately to avoid suffocation. The most common faults are the fan tipping over or the air vents becoming obstructed by leafs, debris & carrier bags etc, if this is the case, then please remove the obstruction. If the problem persists, then please call us immediately.

In the extremely rare event that the fan overheats, or loses power, switch the it off at the mains, then switch it back on again 5 minutes later, and it should restart. If it does not, check the power supply as in paragraph 19, if this fails then please contact us immediately and do not attempt to fix any electrical faults yourself.

Never use this unit without proper anchorage in place, It may be blown over in certain wind conditions, If the inflatable unit is not anchored correctly please ensure you tell the erection team before they leave as we keep a tight schedule and may not be able to return immediately. Sandbags or pegs are both adequate for securing inflatables.

And finally can anyone hiring units Adult occasions please be made aware that these castles are often let out to children immediately after collection from your venue, it would therefore be appreciated if you could not drink alcohol or smoke on or near the unit & ensure that the equipment is returned in the condition it was delivered.

In addition to generic rule 6, sitting on any of the slides walls is extremely dangerous and must not be allowed at any time, the slide walls of these particular inflatables are designed to contain a child in a sitting position only & under no circumstances should a child be allowed to stand at the top of the up & over slides and must be kept to a minimum on any other slide type. this rule is exceptionally important when the castle is erected on hard surfaces.

In addition to generic rules 7 & 8, We strongly recommend the use of 2 tall Adults, One at either side of the slides platform.

In some circumstances, small children may struggle to climb or become entangled in the cargo net attached to the rear of some inflatables & therefore a responsible adult is required to provide support of give aid to children whilst climbing & provide adequate supervision to the rear.

When bubbles are introduced to a surface, the area will inevitably become slippery and raise the risk of injury. This injury can be minimised by ensuring suitable footwear is used throughout,

Suitable protective clothing must be worn at all times. Please ensure these are old clothes, as the bubble solution can irritate & cause bleaching of some garments.

Do not swallow the bubble solution or allow the solution to come into contact with your eyes, should this occur, please rinse the eye with cold water & consult an expert immediately.

Where biff ‘n’ bash activities are present, extra care must be taken to ensure that the participants are adequately supervised and that the objects are not being used in an aggressive manor, likely to cause injury or distress to others, although these areas are designed to take a bashing rough play can only lead to injury.

Where slides are present Rules 23, 24 & 25 must be adhered to at all times.